1. Terms and Conditions

Welcome to Poli250
By accessing or using www.poli250.com, you agree to these Terms and Conditions. If you do not agree, please do not use our services.

1.1 General Provisions

• Eligibility: Must be 18+ or legal age in your region.

• Acceptance of Terms: Using Poli250 means accepting our Terms, which may change over time.

• Account Registration: Accurate information is required. You’re responsible for keeping your login secure.

1.2 Services Provided

• Ordering: You can browse menus and order from restaurants like ZAMUNDA CAFE and NANA CAFÉ.

• Delivery: Delivered by Poli250 or third parties. Times are estimates.

• Availability: Items and prices can change anytime.

1.3 Ordering and Payment

• Placing Orders: You agree to pay the total displayed at checkout.

• Payment Methods: Accepts credit/debit cards, mobile payments, bank transfers.

• Currency: All prices in Rwandan Francs (RWF).

• Cancellations & Refunds: Cancellable within 5 minutes. Refunds at our discretion.

1.4 Delivery Policies

• Coverage: Available within 30–45 minutes range.

• Timeliness: Delays may occur due to various reasons.

• Contactless Delivery: Available if requested with clear instructions.

1.5 User Responsibilities

• Provide accurate info.

• Follow laws and Terms.

• Notify of allergies/dietary restrictions—Poli250 is not liable otherwise.

1.6 Liability & Disclaimers

• Information Accuracy: We strive to provide up-to-date data but don’t guarantee accuracy.

• Third-Party Vendors: We are not liable for food quality or service of restaurants.

• Limitation of Liability: We’re not responsible for indirect or consequential damages.

• Indemnification: You agree to protect Poli250 from any claims due to misuse.

1.7 Intellectual Property

• All website content belongs to Poli250 or its licensors.

• No reproduction or reuse without permission.

1.8 Entire Agreement

• These Terms and the Privacy Policy form the entire agreement.